A letter from Sarah: What we’re doing to help.


Hi there,

I hope you and your loved ones and good friends are remaining properly and coping with the massive issues the COVID-19 pandemic has designed for anyone in the British isles and around the world.

I preferred to reach out to supply reassurance that we have altered our company to seem soon after our staff and buyers the ideal we can.

I spoke to Sky Information about these problems as a mum and organization proprietor liable not just for my young ones, but the basic safety of around 50 individuals who perform at Pai 

Here’s what we have completed, and are doing.

Due to the fact 2nd March our back workplace crew (70% of our workforce) has worked from house – we use Zoom A Lot! Even our common office yoga is by video clip! 

People who have to have to be in the place of work – our, Chemists, Manufacturing and Logistics teams have been travelling off-peak. Commutes are largely by bike and auto.  We are launching a taxi support to get individuals in and home safely and securely.

When people today get unwell or have to self-isolate, we will shell out their wages and send out them care offers.  

Our teams function in a clear zone. The Output Facility has Air Locks, Hepa filter air purification and ISO typical protocols.  The crew wears disposable gloves, hairnets and protective clothing.  

All  surfaces are disinfected daily and we have normal deep cleans of the full setting up

Pai Chemist Tony developing Acton Spirit Hand Sanitiser in Pai Lab

What we are undertaking to help

There is a  worldwide scarcity of hand sanitising gel.

Two weeks ago we decided to generate a single.  I am so proud of how the staff rallied with each other to launch a brand name new solution in two weeks (somewhat than the 18 months they are utilised to investing perfecting a merchandise!)

Our ‘Acton Spirit’ Hand Sanitizer launches this 7 days – Pai is dependent in South Acton and we felt it summed up the remarkable resilience and group spirit we are viewing below in West London. 

A lot of the original batch is becoming given absent free to Pai’s neighbouring colleges, nurseries, charities and by way of neighborhood organization to help assist them and our group.

We will have stock soon for Pai’s British isles clients* and will give it absent with orders very first – ahead of it goes on sale to new clients.

The packaging could be a minor makeshift at first – we’re above-labelling existing tubes for pace. But I figured you’d be forgiving provided it labored!

(*As soon as we can, we’ll get started sending to European buyers but we just can’t ship to the US or throughout the world for now due to limitations on sending solutions with higher alcohol content material .)

Will our service ranges improve?

We are all working hard to maintain up a “normal” support in these considerably from standard moments.  

We conceive, develop, manufacture and distribute all of our merchandise from our London HQ.  This brings us great freedom to flex when and where by we need to. 

We have added excess slots for mobile phone and video consultations and continue to be tuned on social for valuable house hacks and any material we can muster to elevate the spirits. 

On a ultimate note…

This is the time we will discover toughness and resilience we didn’t know we had in us.

We will get via this surreal time by continuing to find humour in the every single day and draw inspiration from those people all-around us. 

For the powerful of well being and coronary heart, we will get the job done alongside one another to carry guidance and convenience to the vulnerable.  For the elderly and susceptible, have faith that you will be rallied all over.  

I’d like to assert the subsequent words as my own, but they are Ariana Huffington’s. They really feel fairly apt. 

We all have within us a centred location of wisdom, harmony and energy. As Archimedes said “give me a put to stand, and I will transfer the earth.”….It is in this sacred spot that everyday living is reworked from struggle to grace and we are instantly loaded with rely on, whichever our road blocks, problems or disappointments.

Sending Pai’s like to you all,

Sarah x




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